CUSTOMER SERVICE

We will work closely with you to ensure the successful commissioning of the Marorka system to your needs.

MARORKA DEDICATED COMMISSIONING

First of all, specially trained engineers oversee the installation. Then they check the availability of signals from on-board equipment. Furthermore the system is configured to make it ready for operation. Finally we introduce the crew on-board ensuring maximum fleet performance.

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MARORKA CUSTOMER SERVICE

Once in operation, our energy management experts will deliver the highest service level support. Most of all, we ensure maximum up-time and rapid problem solving.

MARORKA PERFORMANCE SERVICE

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Marorka Online Ship Management Fleet Performance

FLEET PERFORMANCE EXPERTS

Marorka’s Performance Service (MPS) supports stakeholders in establishing a complete overview of all performance related issues.

Fleet performance monitoring brings transparency, comprehensibility, timely feedback and control. Get expert support and hence, discover your fleet’s true performance levels through a holistic overview and realistic KPIs.

Manual reports, automated measuring sources or a combination of both can be the foundation of comprehensive performance monitoring. Marorka’s unique validation methods allow for a broad range of data collection setups. As a result you can extract more valuable information from reports.

You can customize reports for your specific needs:

  • Continuous trending and fleet performance summaries;
  • Identification and evaluation of potential for savings;
  • Assessment and comparison of crew performance.

BENEFITS

  • Clearer potential for savings;
  • Operational reliability;
  • Greater knowledge base and more diverse expertise;
  • Automatic live feedback;
  • Around-the-clock coverage;
  • Vessel-specific baselines and KPIs;
  • Pro-active monitoring and correction of ineffective vessel performance;
  • Flexible system with scope for custom fleet performance monitoring.

TRAINING

Marorka is aware of the importance of effective training.

Owners and users of Marorka solutions are invited to attend our training sessions. We hold these regularly in locations around the world. Customized on-site training can also be delivered at times and locations that suit customers.

Training programs cover fields ranging from how to improve your ship’s energy efficiency to fleet performance management in the maritime industry and finally the successful implementation of MRV reporting.

 

Marorka delivers training on site or online. Most noteworthy, a range of support material is available in the form of books, interactive training material, videos and webinars.

GET STARTED WITH MARORKA

Why wait? You can be up and running with a solution to improve your fleet performance sooner than you think

CONTACT US

Contact our sales management and schedule an appointment to discuss your requirements and milestones.

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